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Please note that following changes may only be made once an entry has been accepted and paid for by the rider to whom the invite was sent. 

Special Policy on Withdrawals & Cancellations for 2021 Absa Cape Epic due to COVID-19

Teams Entered After 18 May 2020

Teams that entered the 2021 Absa Cape Epic after 18 May will receive a 100% credit for the 2021 entry fee paid (i.e. the credit note is to the value of the actual amount paid for the 2021 team entry), that will be off-set against the 2022 Absa Cape Epic entry fee, should the 2021 event be cancelled due to Covid-19, or should travel restrictions related to Covid-19 prevent riders from entering South Africa or from departing their respective countries to attend the 2021 race.
Riders must notify us no later than 1 December 2020.

Teams Registered into the 2020 Race

Teams that have been registered into the 2020 Absa Cape Epic who use their 2020 team coupon to enter the race before 2023, will receive a 100% rollover of the team entry and all optional extras into the event the following year, should the event be cancelled for whatever reason.
This rollover entitlement is only valid for the original team coupon holder and is not transferrable to another rider.

This rollover will also apply to 2020 riders if travel restrictions related to Covid-19 prevent riders from entering South Africa or from departing their respective countries to attend the race for which they have entered.
In order to qualify, riders must notify us no later than 1 December in the year prior to the race for which they have registered.

Rider Change

The riders within a confirmed and paid for team can be changed by completing the following steps:

The following fees apply to the change of riders: 

Should the rider change be made after 20 January, every effort will be made to adjust all items to the replacement riders requirements. This however, cannot be guaranteed. 

Any rider changes after 8 March can only take place at Registration.

Please note that optional extras are NOT automatically transferred to the new rider. If the new rider will be taking over your optional extras, please contact registration@cape-epic.com. 

Full Team Change

If an unregistered team wishes to take over the entry of a registered team, a double rider change can be performed in the online profile. The above associated costs and dates will apply.

 

Team Withdrawals

Cancellations and refunds are only accepted if riders are able to fill their spot with a new team. In the case of riders not being able to fill the spot themselves, the organisers will try and fill the spot with a team from the waiting list. This is regardless of the date of withdrawal.  

If a cancellation is approved by the organisers the following terms, conditions and charges will apply:

We highly recommend that riders take out private insurance to cover this possibility.

To avoid the cancellation penalties, a team can arrange for a new team to take their entry. Please refer to the rider changes section for more information. 

No refund will be payable if a rider’s entry is cancelled by the race organisers due to ineligibility under the race rules (e.g. being found guilty of a doping offence).

If you wish to cancel your entry, please contact the rider team at registration@cape-epic.com 

 

Optional Extras

If a team withdraws from the race, their optional extras can be refunded if there is a waiting list or replacement rider to take over the optional extra (e.g. confirmed hotel room).  The organisers will try their best to assist with the resell of an available optional extra product but it cannot be guaranteed. Optional extra services purchased cannot be transferred to a future event. 

A 15% admin/cancellation fee applies to all optional extra refunds and transfers.

 

Event Changes & Cancellations

If the event, or any part thereof, is cancelled, postponed, shortened, or modified in any way, or if any of the amenities, goods, or services in relation to the event are no longer provided, whether due to force majeure, legal restrictions, disputes, safety reasons, failure by service providers to perform, or any other reason or cause, the entry fees and all other fees paid will not be refundable.

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